Consumer Protection Division, Attorney General's Office

Addresss:

200 St. Paul's Place,16th Floor
Baltimore
MD
21202

Phone: 

(410) 528-8662 (Complaint)

Phone 2: 

410-528-1840 (Health)

Email: 

consumer@oag.state.md.us

Services: 

Enforces Maryland's Consumer Protection Act. This law forbids unfair or
deceptive trade practices such as false advertising, phony guarantees,
defective goods or services. Consumers are expected to first attempt to
resolve the complaint or dispute directly with the business before
calling the Consumer Protection Division. Type of Service: Mediates
disputes between consumer and business. In addition, a separate Health
Education and Advocacy Unit mediates billing disputes with hospitals,
doctors, insurance companies and other health care providers. In some
instances, cases are referred to enforcement unit and after
investigation and review, a law enforcement action may be brought. Also
provides a wide range of consumer education materials.

Map Location: 

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