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To protect you against unfair debt collection,  DEBT COLLECTORS* MAY NOT

Under the Federal Debt Collection Practices Act debt collectors may not...
  • Call you before 8 a.m. or after 9 p.m.

  • Call, write, or visit you at work, if the your employer does not allow it

  • Contact you while the debt is being checked

  • Contact you if you tell the collector in writing not to contact you.

  • Tell anyone else why the collector wants to get in touch with you

  • Trick or threaten to hurt you, use bad language, or call too much

  • Lie about the debt or about what happens if you do not pay. For example, they cannot say that you will go to jail if you do not pay, or that they will take a Social Security or pension check if you do not pay

  • Visit a your home more than once in thirty days. Extra visits for reasonable follow-ups are allowed.

  • Go into your home, unless invited in by an adult member of the household

  • Stay in your home after you asked them to leave

(15 U.S.C. §1692 et seq.)

 

Under Maryland law debt collectors may not ...

  • Use or threaten force or violence

  • Threaten criminal prosecution, unless a violation of criminal law is involved

  • Disclose or threaten to disclose information affecting your reputation for credit worthiness (if they know the information is false)

  • Contact your employer about a debt before obtaining a final judgment

  • Disclose or threaten to disclose to a person other than you and your spouse (or if you are a minor, your parent(s)), information affecting your reputation if they know that the person the debt collector is telling does not have a legitimate need for the information

  • Communicate with you or anyone related to you at unusual hours, too often, or in a way that can be expected to abuse or harass you

  • Use bad language in communicating with the you or anyone related to you

  • Claim, attempt, or threaten to enforce a right knowing that the right does not exist

  • When this is not true, use a communication that resembles a legal or judicial process or gives the appearance of being authorized, issued, or approved by a government agency or lawyer, 

(Md. Ann. Code, Commercial Law Article, §14-201 et seq.)

*  “Debt collectors” are collection agencies, attorneys, creditors collecting for someone else, and creditors collecting under another name as well as others. Creditors collecting for themselves are not “debt collectors.”

Source: LAB Telephone Intake/Legal Hotline Unit                                       Last date legally reviewed: 02/12/08 (PLL/M.A.J.) 
Is this legal advice? This site offers legal information, not legal advice.  We make every effort to ensure the accuracy of the information and to clearly explain your options.  However we do not provide legal advice - the application of the law to your individual circumstances. For legal advice, you should consult an attorney.  See our section on Finding Legal Help.

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