Working For Justice In Housing

WHAT TENANTS CAN DO 

When tenant has a complaint against the landlord, he should first contact the landlord directly, in writing.  Tenant should mail the letter at the post office with the purchase of an U.S. Postage Certificate of Mailing, using first class mail or by certified mail, return receipt requested.  Tenant should be sure to keep a copy of the letter.

Tenant should give landlord a reasonable amount of time to remedy the situation, and should allow access to the premises during normal working hours.

If the landlord does not remedy the situation, tenant can:

• Report the complaint to the local code enforcement office.

• If Code Enforcement is unable to help and the condition persists, contact BNI or another agency.  If the uncorrected condition constitutes a serious threat to the life, health, or safety of the occupants of the dwelling, tenant should consider using the rent escrow procedure.

• Consider joining, or forming, a tenants' organization.  Tenants across the country organize to protect and further their interests.  For information call BNI at 410-243-6007.

Legally Reviewed - BNI. Last Update - March 2001

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