502 S. Sharp Street
Suite 1200


(410) 347-3988


(410) 347-3936


For over 100 years, Better Business Bureau (BBB) has helped people find and recommend business, brands, and charities they can trust.  When businesses and consumers are in a dispute, BBB offers free, impartial conciliation services help the parties reach a mutually agreeable solution.  If these conciliation efforts are not successful or the parties would like to engage in more formal Alternative Dispute Resolution processes, parties can request either mediation or binding arbitration services (for a nominal fee).

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